Shipping Policies

**  ALL PRICES ARE IN CANADIAN DOLLARS!  **
 
WE CAN OFTEN PROVIDE SAME DAY SHIPPING IF ORDER IS RECEIVED BY 12:00 PM (MONDAY TO THURSDAY ONLY, MST)!
**excludes holidays or notices on home page**
 
WE ARE CURRENTLY ONLY SHIPPING TO CANADA AND CONTINENTAL USA ONLY!

Shipping (Canada)
Western Canada (BC, AB & SK) - $13.00
Eastern Canada (MB, ON, QC, NT. NU, YT) - $16.00
Atlantic Canada (NB, NL, NS, PE) - $18.00

All orders are shipped by Canada Post (Expedited and therefore traceable) at a flat rate listed above.  If your total order is over 125.00 (before shipping and tax) shipping is FREE in Canada (see exclusions below)!  Note: if shipping is less than the stated by $5.00 or more, I will refund you the difference.
 
Local residents always get free shipping of course - simply choose Cold Lake Area in the shipping box and it will zero out the shipping charge and you can come and pick it up!
 
Over-sized Items:  Larger items that will not fit into one of my standard shipping boxes, may be charge actual shipping costs.  You will be notified of this prior to any shipment.

 
*Free shipping for orders
over $125.00
 
 * Free shipping does not apply to over sized items;
 nor to stated sales promotions (the small print).
 
Orders are filled in the order of being received. You will be notified of any exceptions to the above shipping policies.

Shipping (USA)
All orders are shipped by Canada Post (Expedited and therefore traceable) at a flat rate of $22.00There is no free shipping for the states - an additional email will be sent when the cart allows this (sorry, cart restrictions)!  The additional email will be sent along with a PayPal Invoice for a reduced flat rate shipping of $15.00

Note (for regular cart orders under 125.00) - if the actual shipping is less than the flat rate quoted by $5.00 or more, I will refund you the difference.
 
Returns
If you have concerns with regards to your purchase, please contact me within three days of receiving your parcel. Most scrapbooking products do not carry manufacturers warranty and are therefore not returnable. Any product that has been purchased as discontinued, on sale or special order cannot be refunded or returned. Customer Service is very important and therefore each situation will be handled on an individual basis.

** Cancellations  **
Canceled orders by the shopper are subject to a 1.00 transaction fee.